Mexican airport operator Grupo Aeroportuario del Centro Norte, S.A.B. de C.V., known as OMA (Nasdaq:OMAB) (BMV:OMA), announces that it received ISO 9001:2008 certification for its Quality Management System, under the multisite regime, for its 13 airports and corporate office for the period 2009-2012.
Lloyd's Register Quality Assurance (LRQA) authorised the certification after three years under the original ISO 9001:2000 certification.
This international certification validates OMA's ability to improve systematically quality and client satisfaction by reinventing its processes and services.
Victor Bravo, OMA's CEO, received the certificate from Sergio Luis Garza Martinez, Business Center Manager for LRQA Mexico. Mr. Bravo said, "OMA is committed to continuous improvement of our services for our clients. Our Quality Management System enables us to identify opportunities for improvement and to involve the entire team in our action plan in order to exceed the expectations of passengers, clients, and all other groups with whom we have relationships."
Read the orignal article and background information on Earthtimes.org